Faulty Product Injury Claims

We might be able to offer you a No Win, No Fee claim. This takes off financial pressure because it means that if we don’t win your claim, you don’t pay any fees.

There will be no hidden costs as part of your claims process and we will keep you up to date throughout.

Product safety laws mean that anyone who is making or selling consumer products has a duty of care to make sure they are safe and won’t cause harm or injury to people. This includes vehicles, toys, appliances, beauty products and anything else that is being sold to the public.

Here are the main points that the Consumer Protection Act 1987 sets out:

• Manufacturers/importers are legally responsible for injuries or financial losses caused by defective products;
• As customers or users, we are entitled to expect the products we buy are safe;
• If a product does not provide the level of safety consumers are entitled to expect, it will be regarded as defective.

The Trade Descriptions Act in 1968 made it illegal for sellers/manufacturers to make misleading or false claims about products, which is enforced by Trading Standards.

The British Standards Institution (BSI) sets safety standards across many industries, marking safe products with the ‘KiteMark’.

The General Product Safety Regulations 2005 make it essential for manufacturers to:

• provide consumers with relevant information to assess any risks associated with using a product;
• test and risk assess products before they are released to the market;
• inform enforcement authorities about any safety risks that they become aware of after the product is released.

We know the law can be complex so you might be unsure about who is responsible for your faulty product and injury. Our friendly, expert team are here to help, so get in touch to see if you could be eligible to claim compensation.

Making a claim for compensation due to a faulty product can not only help you achieve a sense of justice, but can also help you pay for care and support you might need now and in the future. Compensation can also help if you’ve already incurred costs because of your injuries.

Compensation could help you with:

• Loss of income from time you’ve had to take off work during your injuries;
• The cost of travel to appointments;
• Changes to your home that you may need because of your injuries;
• The cost of a new vehicle if this is recommended;
• Expert rehabilitation and care, including private healthcare;
• Education plans for your child if they have had to take time off school because of their injuries, e.g. a home tutor – our Education Law team could help with this;
• The cost of a new product that will replace the faulty one e.g. a new fridge or car.

When we assess your compensation claim, we will also take into consideration any pain and suffering you’ve experienced to value your final settlement amount.

Making a claim for compensation can also help hold manufacturers responsible so that they can make changes to their products, or recall them, so that the injuries do not happen to anyone else.

When you get in touch for a Free Case Assessment, we’ll find out as much as we can about how you used the product, whether you followed any safety guidelines that came with it and anything you may have done to put yourself in harm’s way.

Sometimes, a mix of parties, or a different company altogether, might be responsible for your injury. For example, your workplace may not have given you the correct training on a machine, which put you in danger.

We want you to get the compensation and support you deserve so we will work hard to find who was responsible and negotiate your settlement. If you’re unsure on what your legal rights are when it comes to faulty products, get in touch with us for free legal advice today.

Yes, we all know that children are prone to accidents, but if they were injured because of a faulty product and they are under 18, you could make a claim on behalf of them.

Once your child is 18, they can make the claim for themselves up until their 21^st birthday.

You could also make a claim on behalf of someone who is your dependent, for example someone who is mentally impaired because of a disability, or has injuries that are so severe that they cannot make legal decisions for themselves.

Sadly, in some cases injuries can be fatal, so you might be able to make a claim for compensation on behalf of a loved one who has passed away. We know that this can be a difficult time, so our lawyers are here to listen when you are ready, put you first, and make things as smooth as possible in your claim.

With defective products, it’s common for many people to have been affected or injured at the same time.

If you make your claim as part of a Group Action, it means that lawyers have many different testimonials and types of evidence to go off, to strengthen the claim. It can also help lawyers share their expertise to work towards the maximum compensation for everyone. Group Action can help to prove your case by showing that your defective product injury was not a one-off incident, and the root cause was the manufacturer’s fault.

Get in touch with us today, to see if we are currently helping anyone else, or have helped people in the past, with the same Product Liability claim against the a particular manufacturer. If you’re unsure about whether a Group Action claim is the right step to take, we can give you free advice on your options.