Charlotte Rankin

"Charlotte Rankin at Simpson Millar has been absolutely brilliant in helping Me to fight my personal injury claim over the past 4 years. Sadly due to COVID the case suffered some delays, however, Charlotte persisted and kept me updated. If I didn't understand something she would contact me as soon as possible to explain. When I had questions, I have been able to make contact and have always received a speedy reply. If Charlotte has been absent for any reason there has always been someone else in charge of my case that I can talk to or working on behalf of Charlotte. I am extremely happy with the service provided by Charlotte and her colleagues and would highly recommend their personal injury services."

"My solicitor was Charlotte Rankin, she was an upmost professional throughout the whole process. I was kept up to date on each step and anything I needed to complete was fully explained. Appointments to see specialists were made around my availability and were closed to where I lived. I would fully recommend Simpson Millar to everyone and especially Charlotte."

"I have been dealing with Charlotte Rankin regarding my injury at work claim and have found Charlotte and Simpson Millar to be a very professional Company. Charlotte has been very supportive and caring in what has been a very stressful time in my life for me and my family, as I cannot currently work, due to my ongoing injury and treatment. Charlotte always replies promptly and keeps me up to date with what is happening with my case."

"In June 2018, I suffered a severe injury from a fall in the community, for which I was not at fault. I was supported by Charlotte Rankin of Simpson Millar in bringing the claim. Charlotte worked very hard to ensure that my claim was dealt with. However, my claim was resisted by the Co-op and past mental health issues were used against me as a reason for the claim being challenged and a reduced sum being awarded to me. I was often upset over the course of the two years it took for the claim to be resolved, particularly as focus was given to my mental issues. Charlotte was a strong advocate in this regard; caring and considerate throughout and very supportive of me. She never once saw my mental health issues as a barrier or as a reason for my claim to be disregarded and was a very calming presence at a time of great stress. Too often, mental health issues prevent people from moving forward with their lives. Charlotte proved to me that with the right support, mental health can be maintained and viewed in a positive light."

"Charlotte and her amazing team informed me at every stage off the process. She explained everything in an easy to understand manner. Many thanks for a pleasant journey."

"I have been dealing with Charlotte Rankin since 2019 regarding a serious personal injury claim regarding my son. She has continuously helped and supported me through the process, explaining every single detail clearly to make sure that I understand every aspect (including the technical jargon). Her communication is fantastic and she always follows up with a phone call if I have any further questions or queries. The time Charlotte has dedicated to us is above and beyond her role. Her guidance and advice always leaves me feeling confident that I have the right Solicitor representing and supporting my family. Thank you for your continued support Charlotte."

"I have been assisted by Charlotte Rankin who has been very supportive and went above and beyond to help with my needs. She always provided very professional assistance and was very efficient in supporting me in a wide range of legal matters. Thank you!"

"The company is really good at their job. They keep you updated along the way and always fight your case till the end. I had Charlotte Ranking and she makes sure she doesn’t miss out any detail. She is very professional and gives really good service."

"Very professional and compassionate. Very happy with the service. Charlotte Rankin has the perfect work ethic. Very happy."